Our process


document review, stakeholder consultations, process mapping, data analysis
literature review, demand forecasting, strategic planning, policy analysis
interviews, workshops, focus groups, survey
national and international best practice, activity throughput, staffing, cost
consistent with government requirements including: demand forecasts, service options, evaluation framework, implementation strategy
feasibility assessment, cost benefit analysis, risk analysis, risk mitigation strategies


patient pathways, service redesign
gap analysis, training plan, policy recommendations
mentoring, support, critical friend
service model, service agreement, performance management, KPIs, Incentives, abatements, tender analysis
bottom-up and top-down costing, unit pricing, revenue optimisation
audit of process, policy and process redesign, building consumer engagement and feedback


cost, staffing, throughput, wastage, pricing timeframes, resourcing, risk
short and long term outcomes , impact assessment, stakeholder consultation, data analysis
timeframes, resourcing, risk
activity, outcomes, financial, KPI’s, Dashboard
policy, process, financial, workforce, governance, sustainability, performance reporting


project and resource planning, implementation plan, progress tracking
operational, clinical governance, risk management
process improvement, training, mentoring
supporting business as usual
monitoring, reporting, review, assess